44kbd Privacy Policy — Your Data, Protected

44kbd processes your personal data solely for legitimate purposes directly connected to your use of the 44kbd platform. The purposes for which we process your data include:

• Creating and managing your 44kbd account, including identity verification and KYC compliance.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• Delivering and improving platform features, game performance, and customer support.
• Detecting and preventing fraud, money laundering, account takeover, and other prohibited activities.
• Sending transactional and service notifications (e.g. deposit confirmations, withdrawal status updates, security alerts). Marketing communications are sent only where you have opted in.

44kbd processes your personal data under one or more of the following legal bases:

• Contractual necessity — processing required to provide the services described in the 44kbd Terms and Conditions, including account creation, payment processing, and game delivery.
• Legal obligation — processing required to comply with applicable anti-money laundering (AML), know-your-customer (KYC), and fraud prevention regulations.
• Legitimate interests — processing for fraud detection, platform security, and analytics that help 44kbd improve the service for all players, where these interests are not overridden by your data protection rights.
• Consent — where 44kbd relies on your consent as the legal basis (e.g. for marketing emails or optional analytics cookies), you may withdraw your consent at any time without affecting the lawfulness of processing already carried out.

44kbd does not sell or rent personal data. However, to operate the platform 44kbd must share certain data with carefully selected third parties. These parties are:

• Payment service providers (bKash, Nagad, Rocket, Upay) — solely for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated.
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — technical session data (e.g. session token, stake amounts) is shared with game providers to facilitate game play. These providers do not receive your identity or contact data.
• Identity verification and KYC service providers — where 44kbd uses a third-party service to assist with document verification, that provider processes identity documents on 44kbd's behalf under a data processing agreement and is not permitted to use the data for any other purpose.
• Regulatory and law enforcement authorities — 44kbd will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, or where such disclosure is necessary to protect the rights, safety, or property of 44kbd or its users.

All third parties with whom 44kbd shares personal data are bound by contractual confidentiality obligations and are permitted to use the data only for the specific purpose for which it was shared. 44kbd does not transfer personal data outside of the contexts described in this Policy.

When you make a deposit or withdrawal at 44kbd using bKash, Nagad, Rocket, or Upay, your mobile wallet credentials (PIN, password, OTP) are entered directly into the respective payment provider's interface and are never transmitted to or stored by 44kbd. 44kbd receives only a transaction reference number and confirmation of the payment outcome from the payment provider.

44kbd stores only the mobile wallet number associated with each transaction (e.g. your bKash-registered mobile number) for the purpose of withdrawal processing and anti-fraud verification. This number is treated as personally identifiable information and is protected in the same manner as all other personal data described in this Policy.

44kbd uses cookies and similar tracking technologies to operate and improve the platform. The cookies used by 44kbd fall into the following categories:

• Essential cookies — required for the platform to function. These include session authentication cookies that keep you logged in to your 44kbd account during a gaming session. These cookies cannot be disabled without preventing access to the platform.
• Analytics cookies — used to understand how players navigate and use the 44kbd platform so that we can identify areas for improvement. Analytics data is aggregated and does not identify individual users. You may opt out of analytics cookies via your browser settings.
• Preference cookies — used to remember your platform preferences (e.g. language selection, notification settings). These cookies improve your experience but are not strictly necessary for platform operation.

You can manage or delete cookies through your device's browser settings at any time. Please note that disabling essential cookies will prevent you from logging in to your 44kbd account. For more information about managing cookies on Android and iOS devices, please refer to your browser's help documentation.

44kbd retains your personal data for as long as your 44kbd account is active and for a period after account closure as required by applicable law. Specifically: identity and KYC documents are retained for a minimum of 5 years following account closure to comply with anti-money laundering regulations. Transaction records (deposit and withdrawal history) are retained for a minimum of 5 years. Gaming activity logs are retained for 2 years following the last activity on the account, or longer where required by law or needed for an active dispute resolution process.

When the applicable retention period expires, 44kbd will securely delete or anonymise your personal data. Data held for fraud prevention purposes may be retained for longer periods where 44kbd has a legitimate interest in preventing recurrence of fraudulent behaviour. You may request information about the specific retention periods applicable to your data by contacting 44kbd customer support via the email in the site footer.

44kbd implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• SSL/TLS encryption for all data in transit between your device and 44kbd servers. All connections to the 44kbd platform use HTTPS only; unencrypted HTTP connections are not accepted.
• Encrypted storage of sensitive personal data including identity documents and payment reference data. Database access is restricted to authorised 44kbd personnel only, with access logging enabled at all times.
• Two-factor authentication (2FA) available for all 44kbd player accounts. Players are strongly encouraged to enable 2FA to protect their account from unauthorised access attempts.
• Regular security assessments and penetration testing of platform infrastructure. 44kbd conducts periodic reviews of its data handling practices to identify and remediate security vulnerabilities.

As a data subject, you have the following rights with respect to the personal data 44kbd holds about you. To exercise any of these rights, contact 44kbd customer support via the email address displayed in the footer of this website:

• Right of access — you may request a copy of the personal data 44kbd holds about you. 44kbd will respond to access requests within 30 calendar days.
• Right to rectification — you may request correction of inaccurate or incomplete personal data held by 44kbd. Corrections to identity data may require supporting documentation.
• Right to erasure — you may request deletion of your personal data. 44kbd will comply where there is no overriding legal obligation to retain the data (e.g. AML/KYC retention requirements).
• Right to restrict processing — you may request that 44kbd restrict processing of your personal data in certain circumstances, for example while a complaint is being investigated.
• Right to object — where 44kbd processes your data on the basis of legitimate interests, you have the right to object to that processing. 44kbd will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.

44kbd will acknowledge receipt of any rights request within 5 business days and will provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, 44kbd may extend the response period by up to an additional 30 days, in which case you will be informed of the extension and the reason for it.

The 44kbd platform is strictly intended for adults aged 21 years and above. 44kbd does not knowingly collect, process, or retain personal data belonging to persons under the age of 21. If 44kbd becomes aware that personal data of a person under 21 has been collected — whether through misrepresentation at registration or any other means — 44kbd will immediately suspend the relevant account, delete the associated personal data (except where legally required to retain records of the incident), and notify the relevant authorities where required by law. Parents and guardians who believe that a minor may have registered at 44kbd are urged to contact 44kbd customer support immediately via the email address in the site footer.

44kbd reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy, 44kbd will notify registered players via the email address on their account, or via a prominent notice on the 44kbd platform. The revised Policy will take effect from the date stated in the amendment notice. Your continued use of the 44kbd platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how 44kbd is protecting your data.

For all privacy-related queries, data subject rights requests, or concerns about how 44kbd handles your personal data, please contact 44kbd customer support via the email address displayed in the footer of this website. Please include your registered username, the nature of your request, and any relevant account reference details. 44kbd will acknowledge your request within 5 business days. 44kbd does not accept privacy requests via live chat, social media messages, or telephone — all privacy matters must be submitted in writing via the designated support email.